Management Dashboard

Live overview of hotel operations

End-to-end hotel workflow

Guest Journey Presentation

Follow one guest from reservation and arrival through room services, billing, checkout and housekeeping reset.

Presentation tip: keep the Manager Portal, Kitchen Screen and the guest's phone open at the same time. Every service request and status change is synchronized live through Supabase Realtime.

Reservations & arrivals

Prepare arrivals, convert reservations to stays, or check in walk-in guests.

ReservationGuestArrivalDepartureRoomStatusAction

Room status

Occupancy and housekeeping overview

Live service activity

Recent guest requests and orders

Today's operations

Arrivals, active stays and service revenue

Rooms & active stays

Keep upcoming reservations in view, manage active stays, room pricing and permanent room QR/barcodes.

Upcoming reservations

Automatically ordered by arrival. Checked-in, cancelled and no-show reservations leave this active list but remain in history.

ArrivalGuestRoomBooking refPhoneDepositStatusAction

Lodging activity history

Permanent month-by-month record of every guest check-in and checkout.

Kitchen order board

Orders placed from room QR guest portals appear here automatically.

Laundry operations

Guest collection requests are inspected by laundry staff before the final charge is posted to the folio.

All laundry requests

Full service history and current amounts.

RequestRoomGuestItemsAmountStatusAction

Inventory & Store

Flexible hotel stock with categories, pack conversions, cost prices, reorder levels and a permanent audit trail.

Permanent inventory history

Every receipt, issue, sale, wastage, damage, correction and item update remains traceable.

Date & timeItemActivityQuantityBefore → AfterCost / valueReferenceStaff / destinationNote

Meals, Drinks & Pricing

Management can add meals and drinks, change prices, control availability and connect drinks to Restaurant, Bar and Mini Bar.

Meals

Prepared food and light bites available to guests and restaurant POS.

Drinks

Drinks can use carton/crate conversion and share stock across selected sales points.

Restaurant / Live POS

Create walk-in restaurant sales or charge an occupied room. Every order also appears on the kitchen board.

Recent restaurant sales

Walk-in collections and guest room charges.

Live kitchen link

Restaurant POS orders are pushed to the same kitchen queue as guest QR orders.

Connected workflow: POS order → kitchen ticket → inventory usage → accounting or guest folio.

Mini Bar / Live POS

Post minibar consumption to an occupied room or collect payment immediately.

Mini bar stock

Room consumption reduces inventory immediately.

Recent mini bar postings

Room charges and settled mini bar sales.

Outside bar / POS

Sell to walk-in guests or post a bar order directly to an occupied room.

Bar stock snapshot

Current sellable beverage stock.

Recent bar sales

Walk-in and room-charge activity.

Accounting & Revenue

Production department revenue, collections, outstanding balances, operating costs and investigation history.

Production ledgerRoom accrual updates live; posted transactions remain traceable.

Revenue by department

Posted revenue plus live 24-hour room accrual for active stays.

Collections by method

Cash, bank and POS/card collections for the selected period.

Operating expenses

Department-coded expenses. Voids remain visible for investigation instead of disappearing.

DateDepartmentExpenseCategoryMethodAmountStatusAction

Financial ledger

Recent automatically posted room, folio, payment, POS, inventory-cost and expense entries.

Date & timeTypeDescriptionReferenceSourceStatusAmount

Audit & Investigation Centre

Trace who changed what, when it changed, and the before/after values. Management only.

Date & timeStaffActionRecordReferenceChangeDetails

Guest folios

Accommodation, food and laundry charges consolidated automatically.

Guest feedback & suggestions

Suggestions submitted from the in-room portal during or after a stay.

Staff & Access

Create, block, reactivate, reset or recreate staff logins without opening Supabase Authentication.

Access is role-based. Staff cannot choose their own department. Management assigns the role here, and Matilda sends each person only to their permitted work area.

Current staff logins

Block access immediately, reset temporary passwords, edit departments or delete a login.

StaffDepartmentStatusLast loginCreatedActions

Deleted logins

Deleted accounts are kept here as an access record and can be recreated with a new password.

Access activity

Recent login-account changes made by Management/Admin.

Permanent room QR & barcodes

Every room has a permanent guest-service QR and a Code 128 room barcode. New rooms receive both automatically.